Privacy policy.

1. Data Protection and Responsibility

Protecting your personal data is important to us. Kramer Yachting Switzerland GmbH processes personal data confidentially, for specified purposes and in compliance with the Swiss Federal Act on Data Protection (FADP) and the Data Protection Ordinance (DPO).

This privacy policy explains which data we process in connection with our website and our business activities, what we use it for and what rights you have.

Company responsible:

Kramer Yachting Switzerland GmbH
Kanalstrasse 26 B
8575 Bürglen TG

Email: info@kramer-yachting.ch
Telephone: +41 79 857 98 73

2. What Personal Data We Process

Depending on the contact and business relationship, we process the following information in particular:

– First name, last name and title
– Address and contact details
– Details of desired yacht models and equipment
– Information relating to purchase, financing or charter management enquiries
– Business and contractual correspondence
– Invoice and payment information
– Technical data when you visit our website

As a rule, we limit processing to the information necessary for the respective purpose.

3. Purpose of Data Processing

We use personal data in particular for:

– Responding to contact enquiries
– Providing personal advice on Lagoon catamarans
– Preparing and processing quotations
– Preparing and performing purchase contracts
– Arranging financing, registration and insurance
– Arranging and supporting charter management services
– Customer service and business communication
– Fulfilling legal obligations
– The secure operation and improvement of our website
– Sending information and newsletters, to the extent legally permitted

Data is used for other purposes only within the limits of the applicable legal provisions.

4. Contact Form and Enquiries

If you contact us via the contact form, by telephone or by email, we use your information to process your enquiry and for subsequent communication.

Submitting a contact form does not create a purchase contract or any obligation to pay.

We do not automatically use your contact details for the newsletter.

5. Cooperation with Partner Companies

To provide our services, we cooperate as needed with the manufacturer Lagoon, companies in the Kramer-Yachting network and specialist partners.

These may include, in particular:

– Lagoon as the manufacturer
– Kramer Yachting in Slovenia and Croatia
– Financing and leasing companies
– Insurance companies
– Lawyers and tax advisers
– Yacht registration and charter management partners
– IT and hosting service providers

Personal data is disclosed only to the extent necessary for the respective service or otherwise legally permitted.

Independent contractual partners may be responsible for their own data processing.

6. Disclosure of Data Abroad

In connection with the manufacture, sale, financing or operation of a yacht, personal data may be disclosed to partners abroad.

These include, in particular, recipients in France, Croatia and Slovenia.

In doing so, we comply with the requirements of the Swiss Data Protection Act regarding the cross-border disclosure of personal data.

Where data is transferred to countries without a recognised adequate level of data protection, the necessary legal requirements and safeguards are taken into account.

[Add any other actual recipient countries and, where applicable, safeguards before publication.]

7. Website Operation and Hosting

When you visit our website, technical data may be collected automatically. This includes, in particular:

– IP address
– Date and time of access
– Pages accessed
– Browser and operating system
– Technical error and security information

This data is used for the operation, security and technical optimisation of our website.

Processing is carried out by us or by IT service providers engaged by us.

[Add the hosting company, server location and actual retention periods.]

8. Cookies and Web Analytics

Our website may use cookies and similar technologies to provide technical functions, store settings or analyse website usage.

Where additional analytics or marketing technologies are used, we provide information about their purpose and the providers involved.

Any required consent is obtained in accordance with applicable Swiss law. Where corresponding settings are available, you can adjust your choices or withdraw your consent.

[Add the cookies, analytics and marketing services actually used, along with their durations, before publication.]

9. Newsletter

If you subscribe to our newsletter, we use your email address to send information about Lagoon catamarans, new models, events and offers from Kramer Yachting Switzerland.

Subscription is voluntary.

You can unsubscribe at any time. Every newsletter message includes an unsubscribe option.

We send electronic advertising in compliance with the applicable Swiss regulations.

[Add the newsletter service provider and the actual subscription procedure.]

10. External Links and Embedded Content

Our website contains links to external offerings, in particular to Club Lagoon, the manufacturer Lagoon, and charter and partner websites.

The respective operators are responsible for the independent data processing on these websites.

If external content such as videos, virtual yacht tours or other applications is embedded directly in our website, personal data may be transferred to third-party providers.

We provide information about such embedded content and the associated data processing in accordance with legal requirements.

11. Financing and Charter Management

For enquiries about financing, leasing or charter management, we may pass on your contact details and the information necessary for your request to the relevant partners.

The specific services and contractual terms are agreed individually.

Independent financing partners and charter operators process the data transferred to them within the scope of their own legal and contractual responsibilities.

12. Retention Period

We retain personal data only for as long as necessary for the respective processing purpose or as required by statutory retention obligations.

Business and accounting records may be subject to statutory retention periods. Other data, in particular data from non-binding enquiries, is deleted or anonymised once the processing purpose no longer applies, unless there are legal grounds for further retention.

[Add specific retention and deletion periods for contact enquiries, website logs and newsletter data.]

13. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, misuse and unlawful alteration.

These include, in particular, appropriate access permissions, security measures for IT systems and encrypted data transmissions where technically provided for.

14. Your Rights

In accordance with the Swiss Data Protection Act, you have, in particular, the right to:

– Request information about the processing of your personal data
– Have inaccurate personal data corrected
– Request the deletion of data subject to the statutory conditions
– Object to specific data processing
– Withdraw consent previously given with effect for future processing
– Under certain conditions, request that your data be provided to you or transferred

To exercise your rights, please use the contact address specified in Section 1.

We may request appropriate proof of identity before disclosing personal information.

15. Supervisory Authority

The competent Swiss data protection supervisory authority is the:

Federal Data Protection and Information Commissioner (FDPIC)

Website: www.edoeb.admin.ch

16. Changes to This Privacy Policy

We may amend this privacy policy if our services, website technology or legal requirements change.

The version currently published on our website applies.